you are here: transacting
General Terms and Transacting
AquaFish Australia Pty Ltd
ABN 52 372 878 687
AquaFish Australia website:
This website and its contents are owned by AquaFish Australia Pty Ltd.
The use of this website is governed by the terms and conditions listed below. Each time you use this website, you acknowledge to us that you have read and understood these Terms and Conditions and agree to be bound by them.Ordering Online
Ordering AquaFish Australia products via our secure online transaction facility is the quickest and easiest method of purchasing directly from us. Use our secure Online payment facilities for immediate order processing and the shortest handling and shipping time possible.
Your credit card details are encrypted and protected by 128 bit Secure Socket Layer technology using the latest technologies available.
Credit card information entered during the ordering process will be deleted upon transaction completion
All prices are displayed in Australian Dollars (AUD) and are inclusive of GST. We accept payment by Visa, American Express & MasterCard.
A tax invoice/receipt will be issued by email when your order has been processed successfuly.Return & Refund Policy
At AquaFish Australia we stand by our products and thrive to ensure your complete satisfaction. If you are unhappy with your product, we offer a 30 day refund policy for goods returned to our shop in good condition. Once the returned goods are delivered to us, you will receive a full refund within approximately 14 days.
Please contact us immediately if there are any faults or breakages that occur during transitDelivery & Shipping
Delivery to Australian capital cities and surrounding suburbs is within 7 to 10 working days. Please allow up to ten days for other areas (including Tasmania & Northern Territory). We use Australia Post for all domestic deliveries including all Australian street or post office box addresses. In circumstances where no-one is present to receive the delivery, and there are no special delivery instructions, Australia Post will notify you via a card in your letter/post box, directing you to collect your wine from the local post office.
Shorter delivery period can be arranged at an additional cost. Please contact us to discuss your delivery requirements once you have completed your order.Freight & Handling Charges
Freight charges are based on Australia Post standard or express delivery fees. Please select the delivery service of your choice during the ordering process.International Delivery
International freight charges are available via the Australia Post service. For any enquiries please contact us.